Help centre

How can we help?

Guides, answers and a real person when you need one.

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Connect TikTokBrand guardrailsInvite your teamCancel a plan

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Getting started

Create your workspace, set up your brand profile and render your first reel. · 8 guides

Brand profile & guardrails

Tone, audience, approved claims and the words you never say. · 11 guides

Generating reels

Hooks, personas, variations, captions and aspect ratios. · 14 guides

Publishing & crossposting

Connect accounts, schedule posts and crosspost automatically. · 9 guides

Team & review

Invite people, assign roles and run the approval queue. · 7 guides

Analytics & billing

Read hook performance, manage your plan, invoices and limits. · 10 guides

Popular articles

  • Connect TikTok, Instagram and YouTube

    Publishing & crossposting

  • Write approved claims that pass guardrails

    Brand profile & guardrails

  • Turn one reel into twenty variations

    Generating reels

  • Set up a client review queue

    Team & review

  • What happens when you hit your video limit

    Analytics & billing

  • Connect Reelplicate to Claude or ChatGPT (MCP)

    Getting started

Still stuck?

Email support

We reply within one working day, usually much sooner.

support@reelplicate.com

Chat with us

Growth and Scale plans get live chat in the app, 9:00–18:00 CET.

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System status

Rendering, publishing and API uptime, updated in real time.

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FAQ

Quick answers.

The questions we hear most, answered in a line or two.

Go to Settings → Connected accounts, choose TikTok and approve access. Reelplicate can then publish and read performance for that account.